Objective: Increase economic investment and neighborhood stability

The City of Syracuse should be a place where it is easy to open a business and live in quality, safe housing. We are taking several measures to improve how we attract economic investments to our city and stabilize our neighborhoods.

In-depth analysis

Key Result: Ninety-five percent of building permits will be issued within their established timeframe

Current Measure: 81% permits issued on time

Baseline: 77% permits approved on time Metric will be measured by looking at the following processes:

How We Measure Permit Success: This metric is measured against our goal for the following building permit processing times.

  • New commercial building permits: will be issued within 8 weeks (baseline 7%)
  • New residential building permits: will be issued within 4 weeks (baseline 0%)
  • Renovation commercial building permits: will be issued within 6 weeks (baseline 88%)
  • Renovation residential building permits: will be issued within 2 weeks (baseline 96%)


  1. The table below illustrates how the City is currently performing at meeting the above goals for approving building permits. The data included shows our performance week-to-week.
  2. Highlighting each week will show how many building permits the City approved that week. Each bar will be broken down to the four types of building permits we are targeting.
  3. City leadership convenes with various departments regularly to address the performance of how we approve permits in an effort to achieve our goal.

Key Result: Increase compliance of code violations by the comply by date from 20% to 35%

Current Measure: 24% Code compliance

To ensure that the City of Syracuse is a place where residents have a high quality of life, we must increase code compliance to ensure that our residents live in healthy housing.


  1. Our current code compliance officers inspect homes and work with landlords and homeowners to ensure that their housing structures are safe and compliant with City codes.
  2. The circles on the line graph below illustrate the city’s progress toward its 35% goal mark of having code violations resolved by owners within respective timelines.
  3. City leadership regularly convenes with various departments to address how we can improve the performance of code compliance.